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Posted: 10/10/01 8:13 am (General) Do's and Don't of asking for help DO be patient waiting for a reply to your question, the moderators cannot be here 24/7. Many users frequent these forums who may offer help, usually quicker than the moderators, sometimes.
DO be specific in your subject line.
These are help forums, so subject lines like "HELP!!!" or "I have a question" are not very useful. Obviously you need help or you wouldn't be here! Also, if everyone used descriptive subject lines, it would be easier to search to see if your question has already been asked and answered.
DO Leave a link to the board that is giving you problems. If it's a specific forum or topic that has the problems, leave a link to that specific topic. Please make sure your link works by clicking it in preview mode. Leaving a link means people can view the source code if required.
DO use the correct forum. Each forum has a description to help you decide where your question should go.
DON'T swear, scream, or type in all capitals. You really will get faster and better help if you keep calm and be polite.
DON'T post duplicate topics in more than one forum, it only confuses the people trying to help you.
DON'T post your problem as a reply to an existing topic UNLESS it is the SAME problem. Otherwise, start a new topic for your problem. Posting your problem in an unrelated topic will cause confusion.
DON'T reply to your own topic for the purpose of bumping it up to the top. We work from the bottom up, so you are only delaying getting a reply.
PLEASE DON'T use the help forums to make speeches or rants, it takes away attention from users trying to get questions answered.
DON'T leave links to boards that have porn or warez. To report any violations of the terms of use please use the legal form email. Also, do NOT notify the offending board that they were reported. They might delete the evidence.
PLEASE DON'T ask anyone to create pages and pages of code (Especially HTML or CSS ) for you, just because you are lazy or just not willing to learn. We will be happy to help whn you get stuck or come across a 'hurdle' that you cannot cross.
DON'T post security bugs or loopholes you found on the help board. Please email these to james@ezboard.com or charles@ezboard.com, and in the subject line of the email put: 'security bug'. (and thanks for telling us about security loopholes!) Edited by: Nutrocker at: 9/20/02 5:18:42 am
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